What to do if your website is down
If your website is not loading, try these checks first.
- Confirm your domain has not expired.
- Check whether the domain points to the correct nameservers or DNS records.
- Try loading the site from another network or browser.
- Check your hosting service status in the client area.
- If you recently changed DNS, allow time for propagation.
If the issue continues, open a support ticket with the domain name, error message, and when the issue started.
