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What to do if your website is down Print

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If your website is not loading, try these checks first.

  1. Confirm your domain has not expired.
  2. Check whether the domain points to the correct nameservers or DNS records.
  3. Try loading the site from another network or browser.
  4. Check your hosting service status in the client area.
  5. If you recently changed DNS, allow time for propagation.

If the issue continues, open a support ticket with the domain name, error message, and when the issue started.


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